Shipping Policy
Thanks for shopping with STILL. Here's what to expect after you place an order.
Order processing
Orders are processed within 1–3 business days. You'll receive a confirmation email when your order is placed, and a second email with tracking once it ships.
Shipping times & rates
Estimated delivery within the United States is 2–8 business days after processing. Shipping rates are calculated at checkout. Free standard U.S. shipping is available on qualifying orders.
International shipping
Where offered, international availability and rates are shown at checkout. Any customs duties or import taxes are the responsibility of the recipient.
Delays
Carriers occasionally experience delays outside our control. If your order hasn't arrived within the estimated window, reach us through our Contact page and we'll help track it down.
Questions
Contact us any time through our Contact page.